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4 replies

Level 15
Texas RogerLevel 15
Level 15
July 16, 2020

What is the reason given for why your return was rejected?

 

Here is how to fix it: https://ttlc.intuit.com/community/rejections/help/how-do-i-fix-a-rejected-return/01/26136

travmac22Author
Level 2
July 16, 2020

This is the error message i get

 

IND-031-04 - The primary taxpayer's AGI or Self-select PIN from last year does not match IRS records.

 

I've entered a couple options for the AGI since the first one didn't work...keeps getting rejected.

 

Then it says try to file by mail...but says I can't b/c of my payment method of taxes, which was direct deposit from my bank account. What do I have to change? I will mail it in, that's fine, but it won't let me?

eeubanks
Level 2
July 16, 2020

If you submitted a paper return they won't have you in the system so use 0 as AGI that worked for my daughters tax

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