turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

travmac22
New Member

Tax Filing Rejected

Why do my tax filings keep getting rejected?

x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

4 Replies

Tax Filing Rejected

What is the reason given for why your return was rejected?

 

Here is how to fix it: https://ttlc.intuit.com/community/rejections/help/how-do-i-fix-a-rejected-return/01/26136

travmac22
New Member

Tax Filing Rejected

This is the error message i get

 

IND-031-04 - The primary taxpayer's AGI or Self-select PIN from last year does not match IRS records.

 

I've entered a couple options for the AGI since the first one didn't work...keeps getting rejected.

 

Then it says try to file by mail...but says I can't b/c of my payment method of taxes, which was direct deposit from my bank account. What do I have to change? I will mail it in, that's fine, but it won't let me?

eeubanks
Returning Member

Tax Filing Rejected

If you submitted a paper return they won't have you in the system so use 0 as AGI that worked for my daughters tax

Tax Filing Rejected

If 0 doesn't work for the AGI and you have to mail your return, change the tax payment method to pay in some other way.

 

You can use IRS direct pay to have the payment debited from your bank account without entering anything about the payment on your tax return: https://www.irs.gov/payments/direct-pay

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question