Skip to main content
Level 2
July 2, 2021
Question

Tax file not working

  • July 2, 2021
  • 2 replies
  • 12 views

I have not been able to transmit my California return, I tried to file it and the PC froze, the system is now saying it cannot open the return.

 

    2 replies

    Mike9241
    Level 15
    Level 15
    July 3, 2021

    try tomorrow. if it still doesn't open you'll need to contact support.

    Contact Customer Service
    5am-5pm Pacific Time (8-8 Eastern) Monday - Friday
    https://support.turbotax.intuit.com/contact
    800-446-8848

    Mike9241
    Level 2
    July 5, 2021

    I tried again and I’m still receiving the error that my return cannot be opened.    I called support but they are closed today for the holiday.