2519085
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Ask the Experts about Investments: Stocks, Crypto, & More! >> Event happening NOW!
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Stuck In Processing?

Greetings!

 

So I filed back on 1/19 and was told that it was accepted on 1/20. Told me I'd have my refund back on 2/10 and it's on the 24th now and nothing has happened. When I went to the IRS tool it still shows that it is being processed and it's been saying that for weeks now. I got a letter in the mail saying that I need to verify who I was and completed that online.  Am I missing something else? 

x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

4 Replies
CarissaM
Intuit Alumni

Stuck In Processing?

If you got a letter needing verification, they will need to finish processing. After verification, it can take an additional 4-6 weeks to finalize. 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Stuck In Processing?

It says I verified my identity on 2/13 with ID.me   Does that mean it could take 4-6 weeks from that date? 

CarissaM
Intuit Alumni

Stuck In Processing?

Yes. Once they release the refund, you will see a deposit date on the Where's My Refund website. 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Stuck In Processing?

Ok thank you very much.

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question