The IRS is sending stimulus payments to eligible taxpayers who filed a tax return in either 2019 or 2018 and chose direct deposit, and is depositing some stimulus payments onto Turbo Visa® Debit Cards.
If your stimulus payment was deposited to your Turbo Card, text BAL XXXX (XXXX are the last 4 digits of your card number) to 43411 to get your available balance.
You can also check the status of your stimulus payment through the IRS Get My Payment site.
If you don't have your physical Turbo Visa Debit Card anymore, you can request a replacement card by either signing in to your Turbo Visa Debit Card account or calling 888-285-4169 and reporting your card lost/stolen. We’ll waive or refund standard replacement fees so there’s no cost to you.
You can also request a check for the money on your Turbo Visa Debit Card by calling Green Dot at 888-285-4169 and speaking to a customer service specialist. You’ll get your check in the mail in approximately 14–21 days.
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