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Jennylove
Level 1

Stimulus Check

OK so I have filed my Taxes with TurboTax for the first time I am waiting on my stimulus money and nothing used the IRS tool site and it is saying it should have been deposited but it has NOT

3 Replies
SusanY1
Expert Alumni

Stimulus Check

If the account appears correct that is displayed at the IRS tool, please contact your bank.

 

You will also receive a letter from the IRS within 15 days.  The letter will contain information about what to do regarding missing payments if it has not shown up by that time. 

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Jennylove
Level 1

Stimulus Check

Contact my bank? But I have a turbotax card? And thanks for replying back to me SusanY1 

CatinaT1
Expert Alumni

Stimulus Check

  • I have access to my Turbo Visa Debit Card: If you have access to your Turbo Visa Debit Card, there is nothing more you need to do. You will be able to immediately use the stimulus funds upon deposit. You can sign in to your account to check your balance here: https://secure.turbodebitcard.intuit.com/login 

 

  • I no longer have access to my Turbo Visa Debit Card: If you no longer have access to your Turbo Visa Debit Card, don’t worry. If you have registered your card and know your login credentials, you can request a replacement card by signing in to your Turbo Visa Debit Card account (https://secure.turbodebitcard.intuit.com/account/report-lost-or-stolen). If you don’t know your account login information, call 888-285-4169 for assistance. You will not be charged for a replacement card or check; standard fees will be waived or refunded to you.

 

Due to unprecedented traffic you may experience some delays on the site or phone line. We know everyone is anxious to get their stimulus money and we appreciate your patience.   

 

For additional questions, including how to receive a check, please go to the Turbo Visa Debit Card site: https://turbotax.intuit.com/stimulus-check/turbo-card/

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