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State refund still hasn't been received !!! Filed in April I'm in ks and the revenue number to check the status doesn't work !!

 
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State refund still hasn't been received !!! Filed in April I'm in ks and the revenue number to check the status doesn't work !!

Some states are fairly quick with refunds, while other states can take a long time processing returns--even several weeks--as they crack down on detecting fraudulent returns.     Here are some things you should check:

 

First, you need to be sure your state return was successfully filed.   If you efiled, be sure your efiled state return was accepted.  If you used Online TurboTax, you can check by looking at the Tax Home in your Online account.  Does it show the return was accepted, rejected, printed, started, ready to mail, or something else?

 

Or did you choose to file by mail instead?  TurboTax does not mail it for you.  If you chose that method, you have to print, sign, date, and mail it.

 

The FAQ below tells how to check on a state refund and has a link for your state.  Then you'll see information for your state (which may include info on how long it takes in your state) and a link to go to your state's "Where's My Refund" tool.   It may also have a link to your state's department of revenue.   Your state may also have a FAQ section at it's "Where's My Refund" site that tells how long to expect in your state, and how to contact them to inquire.

 

FAQ:  How do I track my Kansas state refund?

https://ttlc.intuit.com/oicms/L27HsCKNl_US_en_US

 

If you can't get their online refund tool or refund hotline to work, then phone the Kansas DOR individual income tax division and speak to a live agent.   Do NOT use email, since that is not a safe and secure method to discuss sensitive personal information.    You can see a Taxpayer Assistance phone number in the middle of this page:

https://www.ksrevenue.gov/crcontact.html

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