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Level 2
April 8, 2026
Question

State Refund Huge Delay

  • April 8, 2026
  • 1 reply
  • 5 views

This is my first year using TurboTax  and based on what is happening, I doubt I will again. Filed on 2/28 and was accepted the same day. I received federal in days. NY State still not received. No one has been of help. Not TurboTax, not the state. At least when I used to go to a private accountant, there was communication and they would get in touch with state on my behalf. It has been over 5 weeks. I am in desperate need of this money. Not to mention, I live in NJ and work in NY. I owe NJ and am having it automatically deducted on 4/15, figuring the money from NY would already be in my account. And please don't send me a generic response. I paid to use a tax expert through your service so I want answers.

    1 reply

    M-MTax
    Level 15
    April 8, 2026

    Have you checked the state refund site?:

     

    https://www.tax.ny.gov/e-services/pris/understanding-refund-status.htm

     

    Unfortunately, Intuit cannot do much of anything to speed up the receipt of your refund from the state.

    Level 2
    April 8, 2026

    I have..each day. And I get that TurboTax may not be able to do anything but I never had this issue before. And when I have filed with an accountant, they would contact the state on my behalf.

    M-MTax
    Level 15
    April 8, 2026

    @user17756632940 wrote:

    ......I never had this issue before.


    Well, it doesn't appear as if you're alone.

     

    https://www.newsnationnow.com/business/your-money/new-york-tax-refund-delays/