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State did not get my return, I received a confirmation from you. and paid you.

 
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7 Replies

State did not get my return, I received a confirmation from you. and paid you.

But did you efile it? Just paying the TT fee does not file the return.
<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/1908859-how-do-i-check-my-e-file-status">https://ttlc.intuit.com/q...>

State did not get my return, I received a confirmation from you. and paid you.

yes confirmation 3 and charged.  I need a phone number to call,

State did not get my return, I received a confirmation from you. and paid you.

I want a refund and you to submit it and pay any penalities

State did not get my return, I received a confirmation from you. and paid you.

Which state? When using the state's website, be sure to enter just the amount of your state refund, not the combined Federal + State figure that TT gives you. Also, some states are very slow at posting on their websites.

State did not get my return, I received a confirmation from you. and paid you.

called and return has not been filed   TTDC76988582  this is confirmation number

State did not get my return, I received a confirmation from you. and paid you.

See answer below.

State did not get my return, I received a confirmation from you. and paid you.

Contact Customer Service 5am-5pm Pacific M-F https://support.turbotax.intuit.com/contact/  

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