We have not gotten our return yet. Sounds very similar to our situation, except we have not been told of any errors. There has been no correspondence if any kind, and when I called last Thursday (6/6/24) we were told it went to another department for verifying credits on returns. I've called the IRS a total of 6 times (3/21- told to wait 10 weeks, 4/21- was told no new info but my 10 weeks were up, 4/23-10 weeks were up, filed in a SAMS complaint, which did NOTHING, and put in referral for my taxes to the Errors Department told to wait up 30 days [hahaha], 5/23-called the tax advocates, was told there was no notes at all on my account and that they could not help me, 6/6-30 days are up, called and the told me there was 2 notes on my account one saying it was being sent to another department to verify tax credits [solar rollover, solar batteries [new] and kids], and that a letter was being sent on or by 6/17, currently 6/13 and still have nothing, 6/7- attempted tax advocates again, was given information for this new department that apparently only has 1 line that is perpetually busy, was told to file an amended tax return removing the NEW credit as I wasn't getting money for that this year due to previous year rollover and they only apply credits one at a time. This doesn't seem right, but the tax advocates lawyer said that you can claim new installs for up to five years, still doesn't seem right). So, as of right now, we have ZERO account information, ZERO correspondence, ZERO help and ZERO accountabilty for the IRS. It's been 4 months and if we owed money to the IRS we'd be in trouble, but because they owe us money they get to twiddle their thumbs and mess around with people. It's not right and no one seems to care or want to help.
