I filed 2/29/20, was supposed to receive by 3/21/20. It is now 4/6/2020 and I have not received my federal but I got my state back on 3/9/2020. I also tried calling the IRS and local and everything is closed.
Federal and state tax returns are processed by 2 separate entities so one being processed before the other is a usual occurrence. If it has been more than 21 days since your return was accepted, please follow the steps in the link below:
***Please not that IRS call volume may be extremely high and or call centers may be closed during this time.
**Mark the post that answers your question by clicking on "Mark as Best Answer"
The page for Where's My Refund doesn't help me. It continues to say Refund is still processing, a date will be provided when available. It has been well over 21 days since my taxes were accepted, almost 3 weeks past when I was supposed to receive it. I tried calling the 800 number and got a machine saying unavailable to speak to someone live.