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user0330169494
New Member

So I called my prepaid turbo card I have my my tax return on it but I didnt recieve my card its been a month now , what could I do ? Please help me

I didnt received my prepaid turbo tax card Its been a month , the hotline not giving me no answer I NEEDD HELP PLEASE 

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Accepted Solutions
SweetieJean
Level 15

So I called my prepaid turbo card I have my my tax return on it but I didnt recieve my card its been a month now , what could I do ? Please help me

TT does not issue or send the cards; Green Dot does.

Call (888) 285-4169. Press Option 1, then 2.


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3 Replies
SweetieJean
Level 15

So I called my prepaid turbo card I have my my tax return on it but I didnt recieve my card its been a month now , what could I do ? Please help me

TT does not issue or send the cards; Green Dot does.

Call (888) 285-4169. Press Option 1, then 2.


user0330169494
New Member

So I called my prepaid turbo card I have my my tax return on it but I didnt recieve my card its been a month now , what could I do ? Please help me

Okay but it told me its at the post office already to be mailed its been a month I keep calling that number I wanna talk to Human about my problem this dont make no sense im pissed off
SweetieJean
Level 15

So I called my prepaid turbo card I have my my tax return on it but I didnt recieve my card its been a month now , what could I do ? Please help me

I'm sorry, but no one at TT has any control over this.
Go to the GreenDot website and see if there is a way to send them an email.
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