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Alison13
New Member

“See how your numbers are adding up” not working

Is anyone else experiencing this? When will it be fixed? I want to see the calculation. It’s been like this for over a week. 

edit: not sure if the image is posting but the message says:

Oof! We've hit a speed bump.
We are working on a fix, but it might take a bit. Check back later when we're ready to roll.

 

IMG_6735.jpeg

 

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2 Replies
BrittanyS
Expert Alumni

“See how your numbers are adding up” not working

Try to manually update your return in TurboTax:

 

  1. Close TurboTax and all other programs
  2. Select this link to download the 319 MB update.
  3. Save the update file to your Windows desktop.
  4. Double-click the update file w_perrelsuperpatch... on your desktop to install the manual update.

We don't offer manual updates for TurboTax state software. If you need to update your state, here are your options.


 

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Alison13
New Member

“See how your numbers are adding up” not working

This is the web version. I don’t have software to update so this won’t work. 

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