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CarissaMAnswer
Level 15
Feb 18, 2020 10:15 PM UTC

It can waver based on the traffic on the website at that time. Many are checking their status so they can become overflowed at times. 

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4 replies

CarissaMAnswer
Level 15
Feb 18, 2020 10:15 PM UTC

It can waver based on the traffic on the website at that time. Many are checking their status so they can become overflowed at times. 

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
Level 2
Feb 21, 2020 1:48 PM UTC

It worked just fine yesterday but today it says it can't find my account. So frustrating

Level 2
Apr 12, 2023 12:54 PM UTC

my refund was lesser then the amount suppose to be received the sbtpg company you guys use took $1040 instead of $157. I would like someone to provide me an explanation cause this is concerning. 

Level 10
Apr 12, 2023 4:15 PM UTC

Please see this Help Article for possible reasons as to why your refund was less than expected.  

 

You will need to contact TPG for information regarding your refund. They are one who handles your refund if you elect to pay your fees with your refund. You can also check out this TPG Refund Tracker to check on your refund.

@hp2527