SBTPG Refund

Forum|Forum|4 years ago
February 19, 2022
1 reply
1 view

My transcript updated to a DDD of 2/24 yesterday. I put my green dot account on my refund specifically for the fact that they say you get it 5 days before the deposit date. Today is 5 days before the date, and my SBTPG is still saying "unfunded" anyone have any idea what the deal is?

mplsjimmy

Level 2

Since our IRS refund is routed thru SBPTG Bank first to pay the filing fees out of the refund, the process is delayed at least 1-2 biz days. SBPTG takes out the Turbo Tax fees after they sit on the funds for a while and then finally deposit the net refund into your bank 1-2 biz days later. If you paid fees upfront you’d get your refund 5 days early. I’m never using Turbo Tac again for this reason and for the undisclosed $40 extra refund transfer fee.

DoninGA

Level 15

@mplsjimmy wrote:

Since our IRS refund is routed thru SBPTG Bank first to pay the filing fees out of the refund, the process is delayed at least 1-2 biz days. SBPTG takes out the Turbo Tax fees after they sit on the funds for a while and then finally deposit the net refund into your bank 1-2 biz days later. If you paid fees upfront you’d get your refund 5 days early. I’m never using Turbo Tac again for this reason and for the undisclosed $40 extra refund transfer fee.

TurboTax is aware of this issue and is working to provide a solution for all impacted customers.

No action is required on your part and TurboTax is working quickly to get you reimbursed. You should be getting an email shortly letting you know when to expect the rest of your return.