Santa Barbara Green Dot /

Forum|Forum|2 years ago
February 22, 2024
8 replies
42 views

I REALLY NEED SOME ANSWERS... I AM LIVID. So my refund through TurboTax is 945 (I've been with them 4 years) TurboTax charged me 168. So my refund would be 853. When it went to Santa Barbara Green Dot they charged me ADDITIONAL TAX Preparation OF 128. PLUS 40.00 PROCESSING FEE PLUS 10.24 FOR OTHER FEES ( that's what it says.. other fees) I AM BEING CHARGED THROUGH TURBO THE 168 AND 174 THROUGH SANTA BARBARA... I've called on hold 2 hours. I emailed them. I EMAILED Turbo TAX ABOUT THE SITUATION I ALSO TALKED TO TURBO TAX REP.. THEY SAID IT WAS SOLVED AND ITS NOT.... I WANT MY MONEY ALING WITH THE THOUSAND OTHER PEOPLE. I WANT ANSWERS

Cynthiad66

Level 14

You chose to pay TurboTax from your refund. TurboTax did not receive any funds from you until it was deducted from your refund by Santa Barbara. You should not have paid twice. From your description, your total cost to prepare the return should be $178.24 ($168+10.24). Your refund should be $766.66. If the numbers are correct based on your description. What is the actual amount of the refund received?

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Katona01Author

Level 4

MY TOTAL AMOUNT FROM TURBO TAX WAS 945. turbo tax took 89.00 for federal 39.00 for state and 40.00 processing. A refund of 853 When I went to green dot. They charged me 128.00 in tax preparation 10.24 other fees.. that's how it is listed and 40.00 processing fee. My REFUND THEN WAS 672. HOW AM I NOT BEING CHARGED TWICE?

Katona01Author

Level 4

To be more specific turbo tax charged 89.00 for premium for federal and 39.00 for state and 40.00 AGAIN IT SHOULD BE 853 YOU SAID 776 AND IT WAS 672. I AM BEYOND UPSET I WANT THE REMAINDER PUT IN MY ACCOUNT PLEASE