3088441
You'll need to sign in or create an account to connect with an expert.
That is a known issue they are working on. Hopefully will be fixed by the end of the week in a program update.
Found a support article for it. You can sign up for updates
I was having this issue on the refund page and am now also having this issue on the make payment page. The support article is now deleted.
clear the direct debit information ; you can pay instantly on the IRS "Make a payment" page.
Still have questions?
Questions are answered within a few hours on average.
Post a Question*Must create login to post
Ask questions and learn more about your taxes and finances.
karenclauda
New Member
ronbo444
New Member
Jpmcnellie
Returning Member
JeanA_2009
Level 1
TaxesSuck7
New Member