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Pricing

Level 1

Question

Return will not print. Everything else on my computer (office, etc.) prints no problem

4 replies
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TurboTax Online

Level 12

Here is help for printing your return:

https://ttlc.intuit.com/replies/3301671

If you continue to have problems please contact Technical Support using this form:

https://support.turbotax.intuit.com/contact/

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

Level 2

I solved my issue by downloading Adobe acrobat again, and once that was done, changed the program that the PDF tax file opens with. It was using Microsoft Edge, but changing it to Adobe allowed me to print my return.

Level 2

Hi david

Message on HP 8620 queue is that the printer cannot open the print file/

can you go on the joint screen take a look??

Thanks

Ed

Level 2

I solved the problem--TurboTax was not opening Adobe so I updated that and then the right process was opened for me to print. Thank you.