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Reminder: Finish setting up your Turbo Card account what does tht mean how do I set it up ?

 
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2 Replies
CassLO
Intuit Alumni

Reminder: Finish setting up your Turbo Card account what does tht mean how do I set it up ?

This sounds like the Refund Advance:

If you qualify for a Refund Advance and are approved for the Turbo Visa Debit Card, you’ll be notified by email within one hour of e-filing your return, of the approved amount  If your request was denied you will receive an email stating that fact and a second one from First Century Bank NA explaining why.

 

 You will be provided with instructions on how to set up your Turbo Card Account.   If you received a Refund Advance last year, you will need to create a new account to see your Refund Advance funds for this year.   You won't see the funds if you log in with the account you made last year.

 

 Once your online account is set up, then you must wait for the IRS to accept the return you have e-filed to them.  Within 48 hours of your return being accepted by the IRS, your advance funds will be deposited and available for spending online using a temporary card, while you wait for the physical card to arrive 5-10 business days  after IRS acceptance.

 

  The rest of your refund (minus any TurboTax fees) will be loaded on the same Turbo Card as your Refund Advance, typically within 21 days from IRS acceptance. You’ll be able to spend the money anywhere Visa is accepted in the U.S. This includes physical and online stores.

 

If you did do the refund advance and received your card quickly and was able to access your monies, you can disregard this email.

 

Otherwise did you start an account on the TurboTax Visa Card website

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Reminder: Finish setting up your Turbo Card account what does tht mean how do I set it up ?

I keep getting this email but it's not showing anything on the Turbo Card site that I need to finish setting up. At first I didn't do the vault thing so I went back & did that. My stimulus payment says it was deposited yesterday but no balance is showing. Is it not showing because here's something else I need to set up before it will post??

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