Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Your taxes, your way. Get expert help or do it yourself. >> Get started
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Showing results for 
Search instead for 
Did you mean: 
New Member

Rejected tax return

Twice on the 17th my return has been rejected for the dreaded identity pin. I put it in the first time but now the email from intuit says to open the return and fix it. Can’t see where to fix it as I have the cd version on my computer. Can’t check online. Any suggestions? Can I call intuit directly? Will I be penalized now that it has been rejected?
2 Replies
New Member

Rejected tax return

I have the same problem. I have received no help at all. 

Employee Tax Expert

Rejected tax return

Follow the directions in your email to correct a rejected return, or contact support below.

**Join us for our "All about the refund" event, sign up here

**Mark the post that answers your question by clicking on "Mark as Best Answer"

About Community

Learn about taxes, budgeting, saving, borrowing, reducing debt, investing, and planning for retirement.



Manage cookies