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Level 2
February 26, 2022
Solved

Reinstall CD

  • February 26, 2022
  • 1 reply
  • 2 views

I purchased the 2020 CD from a store.  Still have the CD and .tax2020 file but replaced app with 2021.   Would like to reinstall 2020 for possible amending but no longer have installation code.  Also, can 2020 and 2021 be installed simultaneously?

    Best answer by TiffanyL

    The 16-character license code can be found on the front of the insert in your box if you still have it. If not, you can reach out to TurboTax customer support for assistance. Also, you can have both 2020 and 2021 installed at the same time.

    1 reply

    TiffanyLAnswer
    Level 11
    February 26, 2022

    The 16-character license code can be found on the front of the insert in your box if you still have it. If not, you can reach out to TurboTax customer support for assistance. Also, you can have both 2020 and 2021 installed at the same time.

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    bobonnetAuthor
    Level 2
    March 1, 2022
    • Yes, I was able to reinstall the 2020 CD without the code and  without removing 2021.
    Level 15
    March 1, 2022

    Happy to hear you were able to get the program installed. 

     

    Please let us know if you need additional assistance. 

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