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Returning Member

Return amount different

My colleague was telling me that her refund amount was actually different when she got it in the mail, than what she had submitted.  There was no refund offset either.  How often does this happen?

18 Replies
New Member

Return amount different

Refunds may be different if the Refund Processing Service was used to pay the TurboTax Online fees. If that is so, TurboTax fee plus the additional processing fee is deducted from the federal tax refund. You may also see a change in your refund amount because the IRS made an adjustment/change to the tax return.

https://ttlc.intuit.com/replies/3288510

You can contact the IRS if you have more questions regarding a tax return/refund at 1-800-829-1040, but prepare for potentially long wait times.

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Returning Member

Return amount different

@TurboTaxEbonyLLo actually she used the CD and mailed in her return.
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Returning Member

Return amount different

Also wondering why when refund says it will be direct deposited (amended return) it still gets mailed a check?
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New Member

Return amount different

In that case it is possible there may have been a refund offset and or the IRS made adjustments to the return themselves. IRS representatives would be the only ones who are able to research and find out any information regarding her return. As far as a mailed amended return check, a refund on an amended return can't be deposited directly to your bank account. The IRS always mail amended refund checks.
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Returning Member

Return amount different

@TurboTaxEbonyLLo why does it say on TT printout that for state amended tax return, it will be direct deposited?  Does the state also only mail amended refund checks (like federal does)?

Can you check online for the status of a STATE refund like you can with the federal?
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New Member

Return amount different

Each state handles its own refunds so you would need to check with your/her specific state. You can follow the following link to find the state that you need and select it and it will take you to its refund tracking page. <a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/replies/3300211">https://ttlc.intuit.com/replies/3300211</a>
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Returning Member

Return amount different

It could not find the amount of the amended state refund.
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New Member

Return amount different

You would need to contact the state department of revenue for your state amendment and or the IRS for questions regarding a federal amendment for further assistance. You can use the following link to contact the state department of revenue. <a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/replies/3302452">https://ttlc.intuit.com/replies/3302452</a>. You can contact the IRS at 1-800-829-1040.
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Returning Member

Return amount different

@TurboTaxEbonyLLo so the online "check refund status" cannot check status for amended refunds?
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New Member

Return amount different

<a rel="nofollow" target="_blank" href="https://www.irs.gov/filing/wheres-my-amended-return">https://www.irs.gov/filing/wheres-my-amended-re...> Is the link for federal amended refund status. Because I don't know the state that you are asking about I am not able to check if they have a specific link for amended refund status. You can search the state department of revenue website for amended return information.
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Returning Member

Return amount different

@TurboTaxEbonyLLo It says federal amended refund was processed a week ago but have not received anything.  How long does it take to get it?

The state for amended refund is CA.
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New Member

Return amount different

Up to 16 weeks for federal ( <a rel="nofollow" target="_blank" href="https://www.irs.gov/filing/amended-return-frequently-asked-questions">https://www.irs.gov/filing/ame...>) Up to 4 months for state of CA (<a rel="nofollow" target="_blank" href="https://www.ftb.ca.gov/aboutFTB/Timeframes/?WT.mc_id=Contact_Slab_Processing_Times#/">https://www.ft...>). State of CA does not seem to have a way to track amended refund. You would need to contact them for the status. <a rel="nofollow" target="_blank" href="https://www.ftb.ca.gov/aboutFTB/Timeframes/#/contact">https://www.ftb.ca.gov/aboutFTB/Timeframes/#/c...>
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Returning Member

Return amount different

@TurboTaxEbonyLLo So you are saying, even though the federal amended refund was processed mid March 2018, it can still take 16 weeks from mid March to receive?  Meaning, the federal amended refund could be received mid July?
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New Member

Return amount different

Yes. IRS states up to 16 weeks for all amended returns.