Refund

[Natashagarrison]

My bank rejected my refund (due to my account being hacked and having to be closed) and sent it back to the IRS on February 28th, and I still haven't received my refund yet. Now that it has been 2 months, I have called the IRS numerous times and the few times I have actually gotten a live person I get nothing but the run around. Please help!

[DoninGA]

Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund. 

You will have to call the IRS and speak with an agent concerning this issue -

Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.

Press 2 for personal or individual tax questions.
Then press 3 for all other inquiries
It should then transfer you to an agent.