Refund

[Sherryk]

I am so disappointed this was my first time using turbo tax I paid all this extra money for help and to make sure everything was correct it’s been 42 days and still processing with no help from turbo tax as to why 

[ee-ea]

Saying what is happening to your return at the IRS would be speculation. All you can do now is, wait. At least you know that the IRS has your filing. It does not matter who sent your form to them. That is the sole destination for federal tax returns. No one has discovered a way to make any tax agency speed up working on or sending out refunds. No one ever will because they are an overwhelmed, over worked, under funded and under staffed government bureaucracy. Eventually you will get the pay off of your no interest loan to the government. 21 days is just an educated/informed guess/goal of the IRS which should not be relied on.

  Check out https://www.irs.gov/wheres-my-refund   

[DoninGA]

Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund. 

After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.
See this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.

Press 2 for personal or individual tax questions.
Then press 3 for all other inquiries
It should then transfer you to an agent.

[SharonD007]

We can't determine when the IRS will send your refund. 

Refer to the TurboTax articles Where's My Tax Refund? The IRS Refund Timetable Explained, Where's My Refund? Top 5 Reasons It's Been Delayed and What if my IRS refund is taking longer than 21 days? for additional information.

Refer to the TurboTax article How do I track my state refund? to find out more information regarding your refund after you e-file and your state tax return is accepted.