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jvshvv12
New Member

refund

I have not received my refund. Do you have any information as to why? I also need to change my direct deposit information.

Please call my mom Aline Olsen to discuss.  She is helping with my tax information and my stimulus refund. 

best number to reach her on is:[phone number removed]  and email is [email address removed].

Thank you,

Joshua O

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1 Reply

refund

Sorry no one can call you.  If your return was Accepted it's too late to change the Direct Deposit Info.  If the bank rejects your deposit the IRS will mail a check to the address on your return.

 

 Did you efile or mail your return? They are not processing mailed returns right now.

Was your return Accepted? First double check your efile status here
https://turbotax.intuit.com/tax-tools/efile-status-lookup/

When you efile you get back 2 emails. The first email only confirms the transmission. The second email says if the IRS (or state) Accepted or Rejected your efile.

Then only the IRS can tell you. IRS Where's my refund https://www.irs.gov/refunds/
Make sure you are using the refund amount from your actual federal tax return and not the combined amount Turbo Tax showed you at the end. That was for federal and state combined.

When you log into your account you should also see the status and if it was Accepted or Rejected, Started, Printed, Ready to Mail, etc.  what does it say?

When will you get your refund,
https://ttlc.intuit.com/community/refund-status/help/when-will-i-get-my-irs-tax-refund/01/25589

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