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Level 2
April 15, 2020
Question

Refund

  • April 15, 2020
  • 1 reply
  • 4 views

How do i contact the irs? It wont let me speak to any live person right now due to covid 19 but i think the amount of my refund was changed. I cant use where's my refund. It says my information is incorrect when ive been using the same information for 3 months now.

1 reply

Level 14
April 15, 2020

The IRS is not currently taking live calls per their website: https://www.irs.gov/newsroom/irs-operations-during-covid-19-mission-critical-functions-continue

During times of heavy traffic the IRS Where's My Refund? website may say your information is not correct. You will need to keep checking back on WMR until the IRS starts taking calls again.

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Level 2
April 18, 2020

Im on a 60 day review. What do i do if i havent received my refund by the end of the 60 days and no one is taking calls? Im supposed to call them if i havent received it.