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Refund

I filed on 1-18-2020. Why didnt I get a confirmation email?

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5 Replies
TerukoL
Expert Alumni

Refund

Just to clarify, did you not receive a confirmation email from TurboTax that the IRS has accepted or rejected your refund?

 

TurboTax updates what stage your return is in and the IRS site updates when you can expect your refund:

 

  • E-filing status is what stage of the process your return is in.
  • Refund status is when you can expect your refund. 
  • Once your tax return has been submitted, the most up to date information will come from the IRS.
  • It can take anywhere from a few days to 3 weeks to update. Until the IRS starts processing it. 
  • Continue checking the Where’s My Federal Refund?  tool for updates. 

 

 

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Refund

That is correct, NO confirmation email from anyone.

CassLO
Expert Alumni

Refund

As long as your e-file status is showing a status to confirm you did submit and complete the tax return, your are ok If no status is showing then the return was not completed and submitted. 

If you don't see a status, go through the TurboTax File section again. Be sure to go all the way to the end and select Transmit my returns now.

To make changes before filing:

1.    Sign In to TurboTax Online

2.    Click "My TurboTax" menu

3.    Press "Visit My Tax Timeline" 

4.    Under the "SOME THINGS YOU CAN DO" heading, choose "Add a state" (you're not really adding a state, this allows you to get back into your return). 

5.    You may now make the corrections to your tax return.

If your return was submitted, you can double check your email and make sure it is correct: How do I change my TurboTax account email?​​​​​​​

What does "Pending" mean?

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Refund

I did not receive a confirmation email

ChondelLO
Expert Alumni

Refund

Have you checked your e-file status as mentioned above? Please respond back so that we can try to help.

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