I mailed my federal tax return March 30, 2020 using snail mail and when I check my refund status with the IRS, it's not showing that they even received the tax return yet. It says I may not have entered my information correctly, but I know I did. It also states that they can't provide any information about my refund and that I should verify my filing date and check with my tax preparer. What should I do now?
Is there a number I can call? Should I refile the return?
No, do not mail or efile it again or they will have 2 returns and it will take longer.
They are not processing mailed returns right now. The mail is stacking up in trailers at the IRS.
See this IRS page for the latest information
https://www.irs.gov/newsroom/irs-operations-during-covid-19-mission-critical-functions-continue
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