Refund status

Forum|Forum|6 years ago
January 29, 2020
2 replies
4 views

I filed and it was accepted but every time i go to check refund status its telling me im enterring the wrong information but its not wrong at

mesquitebean

Level 15

So are you sure it was accepted because of what is showing at the Tax Home page when you log back in to Online TurboTax (assuming you used the Online version)? And you should have also received an email with the acceptance notice.

If so, be sure you waited at least 24 hours after being accepted before using the IRS "Where's My Refund" tool.

Also since they just opened for processing 2 days ago, it can be quirky each year when they first start up. It may find the info at times, and then not find it at times, as it moves through various stages of processing.

Print out and look at your actual return. Be sure you are entering only the Federal refund amount and not a total refund amount that includes a state refund. The amount to enter is on your Federal Form 1040, Line 21a.

And if you paid fees out of your Federal refund, use the refund figure prior to the deduction of the fees.

Sir4397

Level 2

What refund amount is the identity verification quiz asking for, the state refund or federal?