Refund shortage

4 replies
19 views

My refund was supposed to be $600 net $383 after TurboTax fees but it’s only $370 you rip off enough people in small amounts that they don’t notice, that’s a windfall for you

TurboTax Premier Online

DoninGA

Level 15

Have you factored in the TurboTax account fees and the TPG service charge of $39 plus any applicable sales tax?
Review your TurboTax account fees -
Sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/
Scroll down to the bottom of the screen and on the section Your tax returns & documents click on View Order Detail

roberts538Author

Level 2

Yes I factored the fees in, turbo tax gives you the net amount in the summary write up

DoninGA

Level 15

@roberts538 wrote:

Yes I factored the fees in, turbo tax gives you the net amount in the summary write up

The difference between the $217 in fees and the $230 you were assessed is 6%. Does your state have 6% sales tax.

xmasbaby0

Level 15

How can I see my TurboTax fees?

https://ttlc.intuit.com/questions/2565973-how-do-i-review-my-fees-in-turbotax-online

What is Refund Processing Service?

Your tax refund was not sent to TurboTax. TurboTax does not handle your refund at all.

Santa Barbara Tax Products Group, LLC (SBTPG) is the bank that handles the Refund Processing Service when you choose to have your TurboTax fees deducted from your refund. This option also has an additional charge from the bank that processes the transaction.

You can contact them SBTPG, toll-free, at 1-877-908-7228 or go to their secure website www.sbtpg.com

https://ttlc.intuit.com/questions/2580357-who-provides-the-refund-processing-service

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**