Refund return fee

Forum|Forum|7 years ago
June 1, 2019
4 replies
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TurboTax Live Self Employed

Critter

Level 15

There are no refunds of the Online fee once paid.

chevy2007impAuthor

Level 2

Turbo taxe sent me a email at xxxxx.com after i talk with a turbo tax employee saying that a check in the amount of $259 was sent out to my address. A refund, for paying for turbo tax fees which i didnt recieve.

Critter

Level 15

Delete your email address from this public forum since no legitimate person will contact you that way ... beware of scammers.

Critter

Level 15

To contact TurboTax customer service/support use their contact website during business hours. If the problem concerns any type of refund for fees, use the key words billing issues and do Not use the word Refund or you will get a phone number for tax refunds.

Submit your question/problem during business hours and then use the option for Call (a phone number will be provided for Call) to speak directly with a TurboTax agent –

https://support.turbotax.intuit.com/contact/