refund reject

[sassiesaxaphone]

Tax refund continues to be rejected due to previous year AGI being inaccurate. 

This information is not only continually being pulled from my 2020 turbotax account and return but is also the EXACT same information that is on the irs.gov website on my 2020 return transcript

HELP

[DoninGA]

The IRS may not have your 2020 AGI in their database.

Enter a 0 (zero) for the 2020 AGI and e-file the 2021 tax return again.

[sassiesaxaphone]

Not sure how it is possible that the IRS. Does not have this in their system as it is the exact same information that shows on IRS.Gov in my 2020 transcripts.    I have entered the TurboTax 2020 AGI, th IRS.gov AGI (which is the same). As well as 0 .    It continues to be rejected