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Level 1

Refund "Payment Status Not Available"

Hello All,

I would just like to know if i have done something incorrectly on my taxes as to not receive the Economic Impact payment or if they're simply delayed in processing. When I check my status online I receive the "payment status not available" message. 

For background information, I am a US citizen living abroad, only foreign income, within the necessary limit to receive the stimulus. Married, filling separately, one dependent. In 2018 I was a non-filer. I sent my taxes back in early June. I used the free version turbotax for my taxes.

It the unavailable status simply due to backlog, or did I do something incorrect?


Thanks in advance everyone and warm regards in these crazy times


2 Replies
Level 15

Refund "Payment Status Not Available"

The IRS can look at your 2018 or 2019 return to issue a stimulus check.  If they do not have a 2018 return then you may be waiting for them to finish processing 2019 before they will be able to use it to issue your stimulus check.  There has been a backlog in processing 2019 federal returns.



TurboTax has no control over your stimulus check, nor can TT track it for you or tell you when the IRS will issue it. Refer to the sites linked below:

You can call the IRS hotline at 1-800-919-9835 to get updates on your stimulus payment.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
Level 1

Refund "Payment Status Not Available"

Thank you so much for the info and speedy reply 🙂

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