Refund not depositing

Forum|Forum|6 years ago
March 4, 2020
1 reply
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TurboTax Free Edition Online

TerukoL

Level 13

Could you please clarify what you mean by refund not depositing?

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VolvoGirl

Level 15

Has the irs sent it? First of all, Was your return Accepted? First double check your efile status here
https://turbotax.intuit.com/tax-tools/efile-status-lookup/

When you efile you get back 2 emails. The first email only confirms the transmission. The second email says if the IRS (or state) Accepted or Rejected your efile.

Then only the IRS can tell you. IRS Where's my refund https://www.irs.gov/refunds/
Make sure you are using the refund amount from your actual federal tax return and not the combined amount Turbo Tax showed you at the end. That was for federal and state combined.

When you log into your account you should also see the status and if it was Accepted or Rejected, Started, Printed, Ready to Mail, etc. what does it say?