Refund is sent , but havent got it yet

[Heather14]

When the status of your refund is Refund Sent, it means the IRS has sent your refund to your financial institution for direct deposit. This status will tell you when your refund was sent to your bank. It may take your financial institution 1 – 5 days to deposit the funds into your account. Please wait until it’s been five days from the date we sent the refund to your bank to check with your bank about the status of your refund. This time frame is provided to allow for the variations in how and when banks deposit funds.  If you haven't received your refund in your account after the 5 day waiting period, you can call the IRS. IRS representatives will be able to research the status of your refund if your return was accepted (received) more than 21 calendar days ago. The number to call them at is 1-800-829-1040, but prepare yourself for a potentially long wait times.

Please see the following IRS link for more information:

https://www.irs.gov/Refunds/Tax-Season-Refund-Frequently-Asked-Questions

[bmarieeee]

I Waited The 5 Days And Everything. Had To Call 5 Different Numbers To Find Out my Return Was Sent Back & That I Had To Send A Picture Of My I.D. Now Im Waiting To Receive My Check In The Mail

[nashalle81]

What number did you get through on

[Irene2805]

To contact the IRS, please review the steps and information below:

IRS Support Number: (800) 829-1040

To reach a live agent at the IRS support number, follow these steps:

1.      Select your preferred language.

2.      Press 2 for “Personal Income Tax”

3.      Press 1 for “Form, Tax History, or Payment”

4.      Press 3 for “All Other Questions”

5.      Press 2 for “All Other Questions”

6.      Do not enter your SSN or EIN. It will ask you twice; do not enter anything.

7.      Press 2 for “Personal or Individual Tax Questions”

They are available Monday through Friday, from 7:00 a.m. to 7:00 p.m. local time (Alaska & Hawaii follow Pacific Time).

@bmarieeee