Refund check

[Christiwood1979]

I received a cashiers check stating that it was my refund from Green Dot Bank of West Chester OHIO. Is this legitimately my refund or a scam? It seems like a scam because of some typos and grammar errors on the attached letter. Shouldn't my refund check say that it's from the IRS, not a cashierscheck? I thought that all tax refunds came from the IRS. If this is legit, why did I get charged a fee?

[DoninGA · Accepted solution]

If you requested to have the TurboTax account fees deducted from your federal tax refund, the IRS will send the refund to a third party processor to have the fees and the $40 service charge deducted. The third party processor will deduct the TurboTax fees plus the $40 service charge and then attempt to direct deposit the remaining refund balance into the account that you entered on your tax return.

For the status of your tax refund you will need to contact the third party processor, Santa Barbara Tax Product Group, using their website - https://www.sbtpg.com/

Tax Products Group Contact Information - https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-Information

Call 1-877-908-7228

Or email - TPG-CSsupport@greendotcorp.com