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Level 4
January 25, 2022
Question

Refund advance

  • January 25, 2022
  • 5 replies
  • 3 views

Has anyone actually gotten a loan advance ? I e filed  and the IRS accepted my return on 1/20/22. I opened the credit karma account and chose their refund advance as payment. Site says  the advance is funded in an hour to 48 hours of IRS accepting my return. I have emailed credit karma days ago and still nobody has gotten in touch with me 

    5 replies

    Level 14
    January 25, 2022

    Please see the FAQs here for the Refund Advance.  

     

    For any questions on the Refund Advance, please reach out to Credit Karma customer service here for further assistance.  

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    Level 4
    January 25, 2022

    I have reached out and nobody is responding back to me so there’s that, and according to these generic FAQ you answering everyone with my advance should have been here as the IRS had already accepted my efile refund! So what do I do now ?? 

    Level 15
    January 25, 2022

    We have received feedback that some are having issues and we are investigating. However, Credit Karma is the issuer of the Refund Advance and they are the only ones that can assist with the status of your advance. You can contact them by clicking here

     

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    Level 2
    January 30, 2022

    hey! feel free to check the thread and see the reply i made about this! hope it helps! 

    Level 2
    February 14, 2022

    I just spoke to First Century Bank because I haven’t received my refund advance loan yet. My taxes were accepted on 2/6. I was advised that mine is prequalified and they’re waiting on the IRS to process the returns before the funds released Rep did say that the IRS is backlogged. I hope they process everyone’s return. 

    Level 2
    February 6, 2023

    Class action lawsuit

    Level 2
    February 2, 2024

    I have come to believe that this refund advance is just a joke and just a trick to get people to sign up for Credit Karma. I have used TurboTax for years, and I am truly considering not using them anymore. Simply because of this ridiculous joke of a contract partnership they have with Credit Karma. I have never been able to use it this year. I was told that I was going to get $3000 and so I created an account and set up a thing with Credit Karma only to find out after the fact that oh no that was not gonna happen. They just said that but no it’s not really gonna be any something I get so therefore they tricked me into getting an account with them rather than just depositing it into my checking account like I would’ve done, anyhow had I not thought I was going to get the advance I think that that alone is reason for me to be with TurboTax, because I have heard nothing but bad things about this advanced thing and they don’t seem to really help anybody or very few people in that matter and they can cancel your  Advance for something so simple as that you have a letter spelled differently in your name it’s just stupid reasons and I think it’s just a big ploy to get people to sign up for their accounts and I’m very disappointed with TurboTax for working with somebody like that