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Level 2
February 11, 2021
Question

Refund advance

  • February 11, 2021
  • 1 reply
  • 5 views

I pre qualified for the advance refund but just checked on TurboTax and it says I was not approved. Why wouldn’t I be approved for the loan last minute? 

1 reply

AkinaLO
Level 15
February 12, 2021

First Century Bank, N.A. Member FDIC handles the decisions for the Refund Advance based on certain criteria.

We are not able to see why those decisions are made. Here's an article concerning the Refund Advance.

About Refund Advance - TurboTax

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Level 2
March 6, 2021

I recieved a email stating my refund advance loan was sent to my debit card but when i checked for funds its not there and theres no record of it being deposited other than the email from turbo tax. Theg are all giving me tge run around on whovtovtlk to and noone is helping me figure it out at all snd my taxes were already accepted. Someone plz help me figure this out i dont even know where to start. Plz and ty

Level 2
March 6, 2021

Wow im messed that messege up. Sorry!!