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Level 2

Refund Advance

Hello, I am wondering how I receive the advance? 

I got the card so even tho we can receive it 1 hour after it’s accepted- I still have to wait for the card in the mail, yeah? 

also how do I find out the status and tracking for the card?


is there anyway to access the advance any other way?  Can I change it to direct deposit? There isn’t a way to get the advance through direct deposit is there? 

4 Replies
Returning Member

Refund Advance

Turbo card should have sent you an email when you filed to set up your account online. When you do this they give you temporary access to you card online so you can pay bills, Order food etc until your card comes in mail. You are not able to change to direct deposit. 

Level 2

Refund Advance

okay, I set up the account. 

how long after my refund was “accepted” should i expect the refund advance? 

Level 2

Refund Advance

Also, how do I use the card to make purchases if i don’t have the actual card? Like can I pull out cash? 
how can i use a temporary card if I don’t have it? 
can it be used to add to Apple Pay? I tried it and it says it’s unable. 
can i use it to pull out cash somehow and pay rent? 

Intuit Alumni

Refund Advance

Please see the below FAQ for information about the Refund Advance Temporary Card and how to use it:

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