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See below for more guidance on the Turbo Visa Debit Card as it applies to your situation.
I have access to my Turbo Visa Debit Card: If you have access to your Turbo Visa Debit Card, there is nothing more you need to do. You will be able to immediately use the stimulus funds upon deposit on 4/15. You can sign in to your account to check your balance here: https://secure.turbodebitcard.intuit.com/login
I no longer have access to my Turbo Visa Debit Card: If you no longer have access to your Turbo Visa Debit Card, don’t worry. If you have registered your card and know your login credentials, you can request a replacement card by signing in to your Turbo Visa Debit Card account (https://secure.turbodebitcard.intuit.com/account/report-lost-or-stolen). If you don’t know your account login information, call 888-285-4169 for assistance. You will not be charged for a replacement card or check; standard fees will be waived or refunded to you.
For additional questions, including how to receive a check, please see the following Turbo Visa Debit Card site: https://turbotax.intuit.com/stimulus-check/turbo-card/
In regards to your banking information, if you listed your direct deposit information on your 2019 tax return when you filed it, then the IRS will use that information to issue your stimulus payment.
If you did not, I recommend using this portal to update your information. This will give the IRS the most recent direct deposit information .
I’m in the same situation yet the automated system says my info isn’t in the system and i can’t request for a replacement on the website because I don’t know the card info
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