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This first comment will be how to be sure your return was successfully filed. Then I'll provide another comment on how to find your refund choice.
Since your refund has been taking so long, you first need to be sure the return was successfully filed and accepted (if efiled.) It depends on how you chose to file the return.
If you filed a paper return by mail, TurboTax does not mail it for you. If you chose that method, you would have had to print it, sign it, date it, and mail it yourself. It takes at least 4 weeks for a mailed return to show up in the IRS WMR tool.
If you efiled, double-check to be sure the return was efiled successfully and accepted. If you used Online TurboTax, you can sign into your Online Account and check the efile status at the Tax Home. What word is used there for the status: accepted, rejected, printed, started, ready to mail, or something else?
If the Tax Home showed it was accepted, (or if you mailed a paper return), you can use the "Where's My Refund" tool at the IRS website below to monitor the status of your Federal refund. Is there any message there? Has the IRS finished processing the return and released the refund, or is it still being processed?
https://www.irs.gov/wheres-my-refund
Here are some tips when using that IRS tool:
You can review your refund choice by getting the full PDF of your return using the steps below. Then if you review the page called "Federal Tax Return Summary" and a page called "Filing Instructions", you can hopefully see how your refund is being handled.
NOTE: Most people have it sent directly from the IRS to their bank account (or card). However, If you chose to pay the TurboTax fees out of your Federal refund, the funds will go first from the IRS to an intermediary bank account where the fees are subtracted. Then that intermediary bank sends the rest to your own bank in a second direct deposit.. If you used that option, and if the IRS has sent the refund, we can tell you how to check on it at the level of that third-party company (SBTPG aka Santa Barbara Tax Products Group.) Another option that some people chose was to have the refund go to a Credit Karma Moneyspend account; I believe this is more common if one chose the "up to 5 days early" refund offer, although people could elect for the "up to 5 days early" refund option to be sent to one's own bank account for a fee.
Note: When you open your return interview back up, do NOT make any changes in it. If you later have to amend the return for some reason, it has to start off exactly as filed.
NOTE: Remember all PDF tax documents, printed copies, and tax data files are very sensitive files, since they contain your personal ID info, financial data, and possibly bank account numbers, etc. Be sure to store them safely and securely to guard against computer theft, hacking, etc.
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