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Level 1
August 8, 2025
Solved

Received a credit.

  • August 8, 2025
  • 1 reply
  • 29 views

I have just received a $5 credit only listed as "TurboTax" on my credit card statement. I do not have any subscriptions nor does it show in my transaction history on my TurboTax account. Just wondering where this originated.

 

I used TurboTax online back in March like I always do to file my taxes but that was the last use of TurboTax or intuit products.

 

Thank you

 

 

    Best answer by xmasbaby0

    No one in the user forum can resolve a billing issue.  If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.  Do not use the word “refund.”

     

    https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9ZKpQB_US_en_US?uid=m5s9l2vh

    1 reply

    xmasbaby0Level 15Answer
    Level 15
    August 8, 2025

    No one in the user forum can resolve a billing issue.  If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.  Do not use the word “refund.”

     

    https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9ZKpQB_US_en_US?uid=m5s9l2vh

    **Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**