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ydarb213
Level 1
Aug 8, 2025 6:16 PM UTC
Solved

Received a credit.

I have just received a $5 credit only listed as "TurboTax" on my credit card statement. I do not have any subscriptions nor does it show in my transaction history on my TurboTax account. Just wondering where this originated.

 

I used TurboTax online back in March like I always do to file my taxes but that was the last use of TurboTax or intuit products.

 

Thank you

 

 

    xmasbaby0Answer
    Level 15
    Aug 8, 2025 7:13 PM UTC

    No one in the user forum can resolve a billing issue.  If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.  Do not use the word “refund.”

     

    https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9ZKpQB_US_en_US?uid=m5s9l2vh

    **Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
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    1 reply

    Level 15
    xmasbaby0Level 15Answer
    Level 15
    Aug 8, 2025 7:13 PM UTC

    No one in the user forum can resolve a billing issue.  If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.  Do not use the word “refund.”

     

    https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9ZKpQB_US_en_US?uid=m5s9l2vh

    **Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
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