Why does my order status say Payment canceled?

[MindyB]

This sometimes occurs when a customer pays with their refund. You can double check everything is in order in your account. If you can't see "My Tools" when you log in, choose the option "add a state" to unlock it. 

1. Go to the left side on your screen under "Tax Home"
2. Go to "Tax Tools" then "Tools"
3. The "Tools Center" Box will pop up, choose the icon on the right labeled "My Fees"