Why does my 2022 say accepted in the Turbo Tax system and the IRS Site says they never received?

[berbellsc]

The Turbo Tax site states that the 2022 return was submitted and accepted and there is a refund but the IRS site states they never received? What do I do?

[JulieS]

You should call the IRS and verify that they don't have a record of your 2022 tax return. 

TurboTax doesn't post that your return is accepted unless the IRS has accepted it and provided an electronic postmark, so something is really off here.  Follow this link to find out how to save or print your electronic postmark. 

Once you have your proof that you filed and your return was accepted, you can call the IRS. Follow this link for contact info.