What should I do if my stimulus check says it was deposited into my turbotax card account but my deposit never came on my card

[SusanY1]

Check the IRS site to verify if the payment was sent.  You can check here: Get my Payment.

[heatherbug1981]

Done that and payment was sent on the 15th still isn't showing on turbotax card plus tried to call customer service Specialist for the card at no avade they were telling me that they had technical difficulties and it keeps hanging up

[KurtL1]

If you have access to your Turbo Visa Debit Card, there is nothing more you need to do. You will be able to immediately use the stimulus funds upon deposit scheduled on 4/15. You can sign in to your account to check your balance here: TurboCard Login

If you no longer have access to your Turbo Visa Debit Card, don’t worry. If you have registered your card and know your login credentials, you can request a replacement card by signing in to your Turbo Visa Debit Card account go to: TurboCard Lost.

If you don’t know your account login information, call 888-285-4169 for assistance. You will not be charged for a replacement card or check; standard fees will be waived or refunded to you.

Due to unprecedented traffic they may experience some delays on the site or phone line. Please keep trying to get through on the phone. 

[heatherbug1981]

I have access to my card what I'm saying is that it's not showing up even on a deposit or even when I try to use my card through an ATM

[wintersr]

I am having the same issue. IRS says they deposited my stimulus money on the 15th, but it isn't showing up on my turbotax card.