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Level 6
April 18, 2024
Question

Update for anyone whose refund is "Stuck before processing"

  • April 18, 2024
  • 1 reply
  • 0 views

My return was efiled and received on March 4, 2024.

It still has not been processed and my transcript shows N/A.

I called the IRS and they told me they had problems specifically with Turbotax, Tax Slayer and H&R Block where the return gets "stuck" and fails to move to the "processing" step. 

 

The IRS agent is sending an internal notice to the correct department to request my return be released for further processing. She said they have seen this problem a lot this year. So anybody who's return has no transcript generated and has been waiting for a refund more than 3 weeks might have this issue.

1 reply

fanfare
Level 15
April 18, 2024

Don't blame TurboTax or other tax prep software if IRS can "release the return for processing"

 

Pip_12_mnAuthor
Level 6
April 18, 2024

I'm not blaming anybody I'm just reporting what the IRS told me.

Take a chill pill.

fanfare
Level 15
April 20, 2024

It sounded like the IRS is seeing problems with tax software and trying to blame the software.