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Level 2

Taxes Rejected

My online submissions (fed and state) have been rejected under the reasoning that taxes were already filed under my SSN. I called the IRS immediately and yesterday, they're response is that nothing at all has been filed under my SSN. I'm really not into paying $30 for access to customer support. Does anyone have any way of contacting TurboTax/Intuit directly?

4 Replies
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Intuit Alumni

Taxes Rejected

Are you still having this issue, or did your e-file go through now?

 

Some people find that they just need to double check their SSN to be sure it was entered correctly. Let me know if you're still having problems!

Level 3

Taxes Rejected

Try taxhawk. The idiots here are not worth the headache. Or you could go to a service that has a building.

Level 3

Taxes Rejected

My taxes were rejected twice, how can I find out what to do next?

Level 3

Taxes Rejected

I submitted the wrong agi and then corrected it the second time, however rejected again?