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Level 2

Question

Tax Return not accepted

Forum|Forum|4 years ago
January 29, 2022
77 replies
349 views

My tax return status has been pending for 3 days now. I have always got an acceptance within hours. Is anyone else experiencing this with turbo tax and do you if I’m allowed to use another software program since it’s just holding and not doing anything.

CodyC828

Level 2

I thought it was just mine doing that or I messed something up filing.

Clarencerlewis

Level 2

Mines been three days so far, too! Uhhh

MDELAFUENTE72

Level 2

My my 2021 taxes keep being rejected over and over and over and they keep on trying to refile it and I want to just erase it and do it over they won't let me oh well wow I don't know what's going on

I took in my two grandchildren because there parents caught COVID 19 and need to get back on there feet I have them till the end of the year but I verification with the mother and fixed the process now I have to pay to e-file

Nononono12

Level 2

I have submitted my return three times. The first two times, it was rejected for AGI. After being rejected the first time for putting in a changed AGI, I changed it to the original amount. It was rejected again for my husbands AGI being “$0”, TurboTax wouldn’t even let me enter an amount for his AGI the 1st or 2nd time submitting. So the 3rd time, I triple checked everything and submitted. I noticed the first two submits were taking a long time to be reviewed. After looking at times of the emails for 1st and 2nd submits, they took exactly 72 hours and 35 minutes to get a response on if they were accepted or rejected. After submitting a 3rd time and not receiving a response for 2hours, I’m assuming it’ll take 72 hours and 35 minutes again. I have never had to wait so long for a response and it looks like I’m not the only one. QUIT HOLDING OUR RETURNS FOR NO REASON

Clarencerlewis

Level 2

Wow. Ours has still not said anything. It’s been since the 26th. Said expected to b accepted on the 28th…. Been doing taxes here for years without a problem. Idk if it’s cuz we taking a child EIC?…. Uhh. Never been like this!

Yani92

Level 2

I am the custodial parent of my 7month old and his mom claimed him. I did not give her written permission. What now?

Critter-3

Level 15

All you can do is paper file the return and let the IRS sort it out. Print, ink sign and mail it in... in the FILE tab choose the mail in option so the correct forms & instructions will be populated in the PDF.

Jason707

Level 5

OH BOY. There was a HUGE mess last year with this issue. I told myself I'd wait to file mid-late February or even March but here I am trying to submit it tonight. I may wait for another few weeks.

Jason707

Level 5

And to add it was a turbo tax issue with the forms, there was some updates rolled out later which is why I told myself I'd wait to e-file. I was in a group of first filers (Early filers) and the forms weren't updated for us so were stuck in pending status forever. We got many MANY canned responses from turbo tax saying just wait give it time but many of us knew there was some issues on turbo tax side of things. Turns out it was a software issue on one of their forms, we finally got an update to apply and then magically it worked and all our returns were accepted.

Damnit I may just wait until March to file then.

GWeems1719

Level 2

It's happening to me too - I filed this past Sunday 1/30/22 and mine are still pending!

MoniqueLO_

Level 10

Please see What does "Pending" mean? for information as to why your return is still pending.

@GWeems1719

Mardalton1211

Level 2

This “article” doesn’t make sense… It says if you filed BEFORE Jan 24… A lot of people who filed is already accepted. That’s false information

Jo127

Level 2

Mine is also been pending about 4 days now

Kieshan

Level 2

It’s been over 3 days & my return is still in pending status. I’ve convinced that this is a turbo system issue

mariongraywagner

Level 2

My state refund been in pending for 5days and went to rejected this morning went in to fix it now pending status again then i go to speak to a rep they claim it was rejected by my state so i called my state and they never received my return for this year so they did not know what i was talking about cause they don't have my return they told me to contact turbo tax again and have them send over my return like why is turbo tax holding our returns somebody please answer cause now i am waiting again in pending status.

mariongraywagner

Level 2

That is what i am going through now my fed was accepted but not the state it has been pending for 5days and today it went to rejected but the state told me they never received my return to call turbo tax because they don't see where my return was rejected called turbo tax they claim this is normal so i fixed my return and now it is back pending again i need to know if i can file my state only with another company

Critter-3

Level 15

Ok ... so the return was sent to the state ... the state finally rejected it ... you corrected the issue and resent it. Now you just wait for an acceptance or another rejection. This is not out of the unusual especially at the beginning of the tax season.

Cmergist71

Level 2

My Federal and State taxes were rejected about 6 times. I was charged $20.00 on my debit card to file my Louisiana State taxes. Since my Federal was rejected Turbo Tax will not let me file my State

efile . Should I mail my state being I mailed my Federal.I need a refund of my

$20.00 charged to my debit card.My phone # [phone number removed]. Call me with answer.

Critter-3

Level 15

To contact TurboTax customer service/support use their contact website during business hours. If the problem concerns any type of refund for fees, use the key words billing issues and do Not use the word Refund or you will get a phone number for tax refunds.

Use this website to contact TurboTax support for this situation:

https://support.turbotax.intuit.com/contact/

JDSR11

Level 2

MY TAX RETURN WAS FINALLY ACCEPTED BY THE STATE OF UTAH YESTERDAY, 2/4/22

mendomann38

Level 3

I had the same problem last year with Turbotax. Turns out it was a software problem and I had to follow instructions Turbotax sent me in order to resolve the problem. The real questions is why is Turbotax releasing its software that is obviously still in the beta stage of development? I am not going to start my taxes until after these problems are resolved. Maybe later this month or even next month.