Haha. I would not exactly say she had a "kind" reply. But whatever. First off, I am not a liar and I did get my refund yesterday. Would be happy to share a screen shot of my bank statement for proof for anyone who doubts me. Secondly, I did not have EIC, but I did have CTC, but did not have ADDITIONAL CTC, and that is where the difference is. You can have the CTC and not have the delay in the refund, but if you have the ADDITIONAL CTC, or EIC, there will be a delay.
I hear ya! We come on here for support and answers, not to be talked down to and belittled. I hope you know I was not speaking to you in my last message. I was just clearing some things up. I hope you get yours soon!