Re: Login trouble
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New Member

Login trouble

I am using a computer. We do have google chrome. I go to login and put in everything correctly. I hit Sign In. It takes me back to login. Its a repeat cycle. Is there something that needs to be updated more? What am i missing so i can go into my account and print my return from my HP computer. 


Thank you

1 Reply
Employee TurboTax Specialist

Login trouble

You may need to switch browsers. Clear the cache and delete the cookies on your computer, open a new browser, and then try to sign back in again. Have you tried using Internet Explorer or Firefox? 

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