IRS status

[hollybugg00]

My refund on turbo tax says still pending , but it shows received on the IRS website . Why isn’t turbo tax changing my status? 

[Taneeshab1]

I asked same question and received a generic response.  

[hollybugg00]

Something must be off with turbo tax! Maybe because of the advanced they are offering 

[Taneeshab1]

I agree.  At the moment I was told that it's now in the IRS hands.  Neglecting to answer how turbo can send email notifications if it's up to irs. Maybe new staff.